Net Promoter Score

NPS – How to Calculate (http://www.netpromoter.com/why-net-promoter/know/ )

The Net Promoter Score™ is simple to calculate and has been proven to be an effective way to gauge the health of a company’s growth engine. However, the crucial part is being able to adjust those specific areas of your business that will increase customer loyalty. Corsential’s solutions show you exactly why your clients rate you the way they do so you have the data to make those crucial decisions.